Her Special PayBack: #12
Holly looked atand | nodded encouragement. She said, "Two might be used, but the other ten are junk."
Joe was sipping his drink and started coughing.
I quickly joked, "Holly, tell us what you really think. Don't hold back because the big guns are here."
She blushed, but Richard said, "Phil, | want to know what Holly thinks. It's kind of refreshing in a perverse way to
hear someone tellthat three months of development work has been wasted."
"Look," Holly said. "I'm not guessing. | went to eight of our best customers and showed them the twelve changes
and asked them. They are the ones who toldthey were junk and that they would never use them. That is,
except for the two changes, and then only three customers said they might help them a little.
"The company is doing things backward. They are guessing what the customer wants and then they go to the
customer and tell them this is what they want. If you went into the field withfor three days we could visit
twenty or more customers and they would tell you what they really want.
"That's what Phil and | do."
Richard quit talking and the table was silent as we sipped our drinks. Holly gavea quick, worried look that
toldshe felt she might have said too much.
Richard looked at Holly and asked, "I want to offer you a job in the company in sales. You would do exactly what
Phil does, and you would be on both salary and commission. Atlanta is a huge market so there is plenty of room
for both of you." Joe was visibly surprised, but then smiled in agreement. Holy beamed at the offer and looked at
me. The smile left her face and she said, "I really appreciate the offer, but | can't take it."
Richard was nonplussed. "Why not?"
Holly collected her thoughts for a few moments and then said, "There are a couple of reasons. First, | owe Phil
everything. | don't know what he told you but | was down and he pickedup emotionally and financially. |
haven't paid him back yet and until | do, | work only for him.
"Holly," | said...
"That's the most important reason," Holly interrupted. "But it would be dumb to makea salesperson. Even if |
was as good as Phil, and I'm not, and even if | liked selling as much as Phil, which | don't, the company would be
making a mistake.
Follow on NovᴇlEnglish.nᴇt"The reason Phil sells so much is because he doesn't waste his ton installation and support. That's my job. If
| left him, he would have to significantly reduce his sales calls to take care of his current customers. And the
sfor me; | would have to support my new customers instead of looking for new ones.
"If you think about it, a two person sales team is really the way you should go."
Richard nodded his head and was quiet as he thought about what Holly had said. After a few moments he
suggested that we order dinner. The heavy part of the business dinner was over and Joe and | started telling our
funny war stories about the goofy things that happen to you when you're a salesman. Each story was funnier.
The food was good and the drinks mellowed us out.
Joe picked up the check at the end of the meal and we were waiting for his credit card to be run.
Richard looked atand then Holly. "I've been thinking during dinner. Here's what | think we should do if Phil
and you agree.
"When did you start working with Phil?"
"About four months ago," answered Holly.
"I'm going to check with our human resources department, but I'm pretty sure support an development
employees make about twenty dollars and hour or more, which is about forty thousand per year. Will you join the
company on straight salary and your job would be exactly what it is now-working exclusively for Phil?"
She looked atand | nodded encouragement.
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"Yes, I'd like that... no, I'd love that," said Holly.
Richard continued, "When you call human resources next Monday, | will have already talked with them. Your
official hire date is going to be four months ago, so your first check is going to be a big one." Holly smiled,
"That's fantastic. How can..."
Richard interrupted and looked at me. "I can't cover Holly's clothes, but | want you to expense her car, cell
phone, and any other legitimate business expenses you paid for since she started to work with you. Send the
expense sheet directly to Joe for approval."
| just nodded-a little too stunned to speak.
Richard continued, "Phil, you're probably going to be our number one salesman of the year even if you don't sell
another customer. In mid-January the top five salesmen in the company and top management are going to an
all-expense paid week meeting to go over our plans for the future. This year it's in Maui. | expect to see you
there, and | want Holly to ctoo. | want you to prepare a presentation on the concept of the two-person sales
team and present it to the group. | want Holly to talk as much as you. Any problems with that?"
| stammered, "No."
Richard turned to Holly and said, "And don't be surprised if we ask you to cto headquarters every three
months or so to talk about what your customers want. In addition, | think every now and then we'll send some
people here, so they can visit and hear for themselves what your customers really want."
Richard and Joe stood up and Richard said, "I've enjoyed talking with both of you. Holly, welcto the
company. | suspect I'm going to hear a lot about you and Phil in the future."
They left and we looked at each other still somewhat in shock. | whispered, "Congratulations partner!"
One week later on a Saturday night we were back at the classy French restaurant. Mary was our waitress again-I
had asked for her specifically. She brought over a bottle of Champaign when we sat down. | protested, "We didn't
order that Mary."
She grinned, "Compliments of management for our regulars."
The meal was again fantastic. We
had a million things to talk about.
Holly had received her first salapy
check on FridayaniitWashuge
CEN over four months of
salary. My expense check cin
paying for everything that | had spent
on Holly other than clothes and
apartment food. We were swimming
in money and it felt good. The
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the latest chapter there!
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Holly wanted to giveher check,
but | told her that | had sideas
and we would disqiss(the whole
maney Dh FRtion on Sunday. She
reluctantly agreed to wait for Sunday
for our money talk. The content is on
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chapter there!
The meal was over and | told Holly, "I ordered a special desert for you. Mary will bring it to us whenever we want.
Okay?"
Mary cto the table and | said, "Now's a good tfor the surprise desert Mary."
She grinned and left. She quickly
returned carrying a single round plate
that held a dish of crbrulee In
the center of the-disk Giting on top of
the Sighthyhardened custard was a
disk of white chocolate the size of a
half dollar. In the center of the white
disk was a large diamond ring that
|
sparkled and reflected off the table's
candle. The content is on
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Holly stared at it in surprise and disbelief, and then looked at me-the tears had already started.
| reached for her hand and quietly asked, "Will you marry me?"
"Yes... oh god yes" she whispered as tears of joy ran down her face.
Mary's voice boomed over the two of us. "I guess this bozo isn't as dumb as he looks."