NovelEnglishChapter 688 When Alexander answered the phone, Lily was close enough to hear what was being said even though he did not use the loudspeaker. It was a Call from the headquarters of the La Beaute Group.
Asurge in refund requests cin at the company's mall outlets in the past three days. It did not matter if the item was brand new, secondhand, or had been bought long ago, as customers still brought in their complaints about it.
Management at the malls has warned La Beaute Group that if the issue was not fixed soon, the stores would be shut down.
Follow on NovᴇlEnglish.nᴇt“Are you serious? Why do you need to consultabout issues like this? Is the PR team that useless?” Alexander replied coldly.
It was not because Alexander did not know what to do but because La Beaute Group was a vast global corporation in which everyone had a role. This issue was a nightmare for the public relations team, so they were the ones who had to deal with it.
If they called the director for every occurrence, he would be unable to delegate his job properly and would be burnt out very soon. Though Alexander did not sound angry over the phone, it was evident that his tone was cold.
The person on the other end gulped before continuing, “T-The PR team had started handling this issue, but since this involves Ms. Christian, w-we wanted to ask for your opinion...” “Ask for my opinion?” Alexander laughed coldly, “Since when had the PR team becso lax and hesitant in doing their job? Handle? Tellhow they're planning to handle this issue?” It was impossible that the PR team would do nothing, but the person on the phone was so hesitant to report to Alexander because this involved Lily.
“Mr. Russell...” he paused for a while before continuing, “The PR team wished to ask Ms. Christian to take a break for a short time. The criticism about her is at its worst now, and we think it would harm Ms. Christian more if she continued to work. We have dispatched representatives to each shopping center to engage with shoppers and mall management.
“We have also reached out to specific departments that could test our products’ raw materials and publish reliable reports about them. The media had been contacted to hold a press conference once the reports are out to provide the public with an explanation.” To be fair, the PR team did an excellent job planning their proposed solution. They would have put the responsibility squarely on Lily's shoulders and sacked her if they had not learned of her relationship with Alexander. After all, she was primarily responsible for damaging the company's image through her carelessness.
“Since you're so confident with your team’s solution, what are you waiting for? Hurry up and do it! ” Alexander remarked and hung up the phone.
After obtaining their boss's approval, they could finally set their plan into motion. After hanging up the phone, Alexander noticed that Lily was staring at him.
Follow on Novᴇl-Onlinᴇ.cᴏm“I'll leave for Brown City tomorrow. You should use this opportunity to take a break. After so many things that have happened recently, you must be exhausted,” Alexander said to Lily while looking at her lovingly.
“Can | cwith you?” She asked suddenly. Alexander was taken aback by her question as Lily explained, “I meant to the press conference. Can | cwith you? I'd like to explain the incident with the recording personally.” “The recording...” Alexander had meant to ask her about it but was side-tracked as he was interrupted by so many things happening at once “Right, | was meaning to ask, about the raw materials.Js it true that you could add something to it?” Alexander was not a professional perfumer, so he was unsure if it could be done. He had never heard of anything like this before.
This was why, when her recording was exposed, it caused such a huge controversy.
It was after all, unheard of that people could be poisoned by sraw materials in their perfumes. To the average consumer, this could not only jeopardize their health but also cause danger to society! “You mean putting poison into the scented candles?” Lily smiled, and her cell phone rang as she was about to continue explaining.
Initially, she wanted to ignore the call, but it kept ringing incessantly, so she frowned and took out her phone from her pocket. Her frown only deepened when she glanced at the caller ID.
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